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Using A Competency-Based Approach To Identify The Management Behaviours Required To Manage Workplace Stress In Nursing: A Critical Incident Study (PDF, 139 Kb)

Workplace stress is a significant problem in healthcare, especially within nursing. While there is a reasonable consensus regarding the sources of stress and its impact on health and well-being, little is known about the specific line manager behaviours that are associated with the effective and ineffective...